Operator wearing a hands-free headset while working on a production machine

MANUFACTURING KNOWLEDGE RETENTION TOOL

When your best operator retires, their know-how stays.

Edplay records how your best people actually do the job, turns that evidence into approved SOPs and training, and puts it in front of anyone at the point of work.

  • Hands-free capture on RealWear
  • Built to connect withSAPWorkdayADPPaylocityServiceNowOracle
One platform, three outcomes

Capture it. Map it. Keep it.

Turn the know-how in your best people's heads into approved knowledge, see who can do what on every machine, and keep critical skills in the business when people move on.

Lead capability

Hands-free capture to training

Record the real task on a RealWear headset while the expert talks it through. Edplay checks the footage against your existing procedures, links it to the right machine, and builds approved SOPs and interactive courses.

Explore capture
Technician recording a task on a car assembly line
Lead capability

Workforce Intelligence

Analyse the documents you already have and the skills your people hold. See the gaps by person, machine and site, and get a clear recommendation of what content to build next.

Explore Workforce Intelligence
Edplay machine and skill proficiency view
Experienced technician showing a younger colleague how to set up a machine
Knowledge retention

What's your knowledge retirement plan?

Flag retirement risk on critical roles, capture those experts first, and build ready-now successors, signed off skill by skill.

See knowledge retention
The approach

Turn expert know-how into knowledge that stays.

Edplay keeps every step tied to its source, so nothing reaches the floor until a person who knows the job approves it.

01

Capture

Record the real task while the expert talks it through. Add the SOPs and manuals you already have.

02

Verify

AI drafts the SOP and training. Every step traces to the recording or an approved document. A qualified person signs off.

03

Deliver

Approved knowledge linked to each machine. Operators get it mid-shift, in their own language.

04

Prove

Retest against the plant's own competence standard. See who is qualified on every machine.

AI prepares. People decide. Approved knowledge, live skills data and proof of competence in one place.

01 · Hands-free capture

Capture expert know-how by recording the work.

Nobody has time to fill out documentation. So Edplay captures the job as it's done, on a RealWear headset, while the expert explains what they're doing and why.

  1. 1

    Tap your badge

    Links the recording to the person who did the work.

  2. 2

    Take a device

    A RealWear headset, or a phone where the site allows it.

  3. 3

    Do the task, talk it through

    Hands-free, first-person footage with the expert's own explanation.

  4. 4

    Send for approval

    Docking links it to the machine and prepares a draft SOP.

Cleanroom operator wearing a capture headset on a blister packaging line

From a recorded task to an approved course. Line clearance on a contact lens blister packaging line, captured hands-free.

RealWear and other headsets

RealWear and other headsets

Hands-free, first-person capture on the devices your site permits. Phone capture is the starting route.

Capture trolley

Capture trolley

A floor station where headsets charge and upload when docked.

Portable case

Portable case

The same flow for pilots, smaller sites and site visits.

02 · Verify against your knowledge base

Checked against the procedures you already trust.

Captured footage is matched to the SOPs, manuals and standards in your Edplay knowledge base. Where they agree, the draft is built. Where they don't, a reviewer sees exactly why.

Your knowledge base

Start from the knowledge already in the business, so nothing is rewritten from a blank page.

  • Existing SOPs and work instructions
  • PDFs and SharePoint documents
  • Existing courses and training
  • Manufacturer drawings and manuals
  • Industry standards, such as API pump repair
Approved source material organised in the Edplay content library

Every step traces to a source

The recording or an approved document. You can click through and check.

Unsupported content is rejected

If your procedures and the footage can't back it, it doesn't reach the floor.

A qualified person signs off

Then it's translated for every team, from the same approved source.

Reviewer checking an SOP binder beside a packaging line
Edplay course player with task video, approved steps and quiz
Edplay course player. One standard template for every SOP and course.
03 · Interactive training

New starters learn the exact machine, from your best people.

Footage, procedures and the expert's explanation are linked into one structured course that documents the captured process step by step.

  • Real footage, approved steps

    New starters watch the person who did the task last time, not a stock animation.

  • Structured and interactive

    Scenarios, branching dialogue, quizzes and short microlearning, aimed at the learning objective and audience.

  • Mid-shift, in their language

    At the point of need, not in a classroom weeks earlier.

  • Ask Lia at the machine

    Describe the problem and location. Get the approved step, with the video of how it was fixed last time.

Keep the approval gate: AI prepares the draft, people publish.

Workforce Intelligence

Your plant has the answer. It's in six places.

Edplay analyses the documentation you already have and the competency records you already keep, joins them into one capability map, and recommends exactly what content needs to be built to close each gap.

HR system

Who works here, on which shift

LMS

Who completed which course

Competency matrix

Who was signed off, and when

Quality system

Deviations, NCRs, CAPAs, audit findings

Maintenance

What broke, and who fixed it

The expert's head

How the job is really done

One capability map

Every person, skill, machine and site in one view, with approved knowledge linked to each task. Each system answers its own question well. Together they answer the plant manager's: can this person safely do this job, on this machine, today?

  • Skill gaps to train
  • Knowledge to capture
  • Answers at the machine
  • Proof of competence
One view

See your people's skills by machine and site.

Map skills, not attendance. Prioritise the gaps that matter, and tell a skill gap apart from missing approved knowledge, so you build the right content next.

76%

Readiness · target 85%

88

On target

224

Below target

45

At risk

Most shared gaps

  • Machine setup112
  • Troubleshooting75
  • Calibration64
Recommended next step: 112 people share a gap in machine setup. One course could close it for all.
Edplay machine and skill proficiency matrix

"For the first time I can see which of our people can run which line, and whose knowledge walks out the door when they retire."

Plant operations lead

Skill gap

A team is at 61% against an 85% standard. The approved training exists.

→ Assign it to that group.

Knowledge gap

There isn't enough approved material to teach it. It lives in someone's head.

→ Capture the real work first.

Knowledge retention · Succession

What's your knowledge retirement plan?

Experienced operators are retiring faster than plants can replace them. Edplay helps you decide whose expertise to capture next, and build ready-now successors for every critical role.

Steve, a maintenance technician with 21 years of experienceHe's retiring Friday

Meet Steve.

Maintenance · 21 years of experience

When he leaves, what stays?

21

years on the line

0

skills documented

Completion is not competence.

  1. Level 1Read the approved procedure
  2. Level 2Passed verified training and assessment
  3. Level 3Observed doing the task on the floor

We don't impose our scale. ILUO, qualified and trainee, or your own levels: that's what gets recorded.

Protect critical knowledge. Use the gap and retirement-risk report to decide whose expertise to capture next.

Build ready-now successors for critical roles.

Critical taskSteve · 21 yrsSuccessor ASuccessor B
Autoclave cycleL3L2L1
Seal integrity testL3L3Due
Line changeoverL3L1L2
Fault diagnosisL3–L1

L1 read · L2 trained and assessed · L3 observed on the floor

The succession plan writes itself.

  1. 1Flag retirement risk on critical roles and who holds them.
  2. 2Capture those experts first, before the retirement date.
  3. 3See who is one level away on each critical task.
  4. 4Follow a clear path from new starter to trusted expert, signed off by skill.
What operations leaders told us · October 2026

We didn't have to explain the problem. They did.

Conversations with operations, maintenance and reliability leaders across process and discrete manufacturing.

Chemicals

"We were losing a lot of people for retirement… Some of these people have done 50 years of working there."

Operations leader, chemicals manufacturer

Refining

"We're typically too busy to fill out the documentation… then we lose visibility of that as soon as they forget. Or they leave."

Reliability lead, refining

Medical devices

"If we learn something here, how do we ensure that everybody in [our other site] learns the same thing quickly?"

Operations strategy lead, medical device manufacturer

3.8M

US manufacturing jobs to fill by 2033

Deloitte and The Manufacturing Institute

12 weeks

From connected systems to proven competence in a pilot

Proposed scope

10 years

Building workforce training before Edplay

How to start

Start with what you already have.

Three phases, one platform. Lock a baseline with operations before you start, then measure the gap closing, not the course finishing.

Start here1

Phase 1 · Foundation

Create and standardise

Turn the SOPs, videos and training you already have into approved material, in one standard template.

Moves: Hours per item, time to independent work

2

Phase 2 · Insight

Connect and see

Connect the systems you already run, see who knows what on which machine, and find the gaps.

Moves: Skill gaps closed, unplanned stops

3

Phase 3 · Scale

Capture and roll out

Add hands-free RealWear capture on the floor and roll out across lines and sites.

Moves: Time to fix a fault, scrap and rework

The 12-week pilot

2 work areas · 25 contributors · 2 to 4 headsets · core connectors set up

  1. Weeks 1 to 4

    Connect and baseline

  2. Weeks 5 to 8

    Capture and verify

  3. Weeks 9 to 12

    Train and prove

Gap closure rate

Gaps closed against your baseline, on your own competence scale.

Time to competence

Days from a gap being found to qualified sign-off on the task.

Retest pass rate

Share passing on the first retest, not only training completion.

Reviewer edit rate

How much qualified reviewers change the AI draft before approval.

Connect and secure

Connect the systems you already run.

Built to connect with SAP, Workday, ADP, Paylocity, ServiceNow and Oracle. The models are interchangeable. The evidence stays with you.

  • Learning management
  • HR systems
  • Quality and audit
  • Maintenance and work orders

Your environment or ours

On-premise, your cloud tenant, or isolated single-tenant.

Zero external model training

Your SOPs and recordings never train outside AI.

Encrypted end to end

AES-256 at rest, TLS 1.3 in transit.

Governed by your rules

Bystander face protection and role-based access to footage.

Common questions

Direct answers, before the demo.

Next step

Keep your best methods in the business, not only in your best people's heads.

Book a demo mapped to your plant, or a discovery call about your first pilot.